Privacy Policy

How we handle your information.

Last updated: 27 April 2026

Ikshana Learning ("we", "us", "our") values your privacy. This Privacy Policy explains what information we collect when you visit our website or enrol in our courses, how we use it, and your rights regarding it. By using our services you consent to the practices described here.

1. What We Collect

We collect the following information when you interact with us:

  • Contact details — your name, mobile number, email address
  • Course preferences — the course you are interested in (ACCA, CMA, CFA, etc.)
  • Academic stage — for example, after 10+2, pursuing graduation, working professional
  • Specific questions you submit through our enquiry forms
  • Usage data collected automatically — pages visited, time spent, device type, approximate location (city level), referring website

2. How We Collect It

  • Forms on this website — callback requests, brochure download forms, test-series sign-up. These are processed through our form provider, Formspark.
  • Direct communication — when you call, WhatsApp or email us.
  • Analytics cookies — Google Analytics drops a cookie on your browser to help us understand site traffic in aggregate. You can disable cookies in your browser settings.

3. How We Use Your Information

  • To respond to your enquiry and call you back during your preferred slot
  • To deliver the course you have enrolled in (login details, class schedules, recordings)
  • To send occasional updates about new batches, free workshops, results announcements and offers — you can opt out at any time by replying "STOP" or emailing us
  • To improve our website, courses and student support based on aggregate usage trends

4. We Do Not Sell Your Data

Ikshana Learning does not sell, rent or trade your personal information to any third party for marketing purposes — full stop.

5. When We Share Information

We share your information only with the following service providers, and only to the extent necessary to provide our services:

  • Formspark — to process your form submissions
  • Sanity CMS — to store course content and student records
  • Google Analytics — for anonymised website traffic analysis
  • Testpress LMS — to host your course access and recordings (only after enrolment)
  • Payment gateways — only at the point of payment, and only the data needed to complete the transaction

We may also disclose information if required by Indian law, court order, or to protect our legal rights.

6. Cookies

We use cookies through Google Analytics to understand how visitors use our site. These cookies do not personally identify you to us. You can disable or delete cookies in your browser settings; doing so will not prevent you from using our website.

7. Data Retention

We retain your information for as long as you remain a lead or active student, plus a reasonable buffer (typically one to three years after your last interaction) for record keeping, financial accounting and any future correspondence. Beyond this period we anonymise or delete the data.

8. Your Rights (DPDP Act 2023)

Under India's Digital Personal Data Protection Act 2023 you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate information
  • Request deletion of your data (subject to our legal record-keeping needs)
  • Withdraw consent for marketing communication
  • Lodge a grievance with the Data Protection Board of India

To exercise any of these rights, email us at ikshanalearning@gmail.com with your request. We will respond within a reasonable time, typically within 30 days.

9. Students Under 18

If you are under 18 years of age, please ensure your parent or legal guardian reviews these practices and provides consent before you submit any personal information or enrol in any course.

10. Data Security

We take reasonable technical and organisational measures to protect your data — including HTTPS encryption on our website and access-controlled accounts on our service providers. However, no internet transmission can be guaranteed to be 100% secure, and you provide your information at your own risk.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be at this page with a revised "Last updated" date. Material changes will also be communicated to enrolled students by email or WhatsApp.

12. Contact

For any privacy-related questions or requests:

See also our Terms & Conditions.